Communicate
By Melinda Howard Erickson
"I didn't say that I didn't say it. I said that I didn't say
that I said it. I want to make that very clear."
What makes someone a good communicator? Simple: what he or she says is clearly – and completely – understood. Nothing is assumed. All questions that could be asked are answered.
When you're talking about someone, it's often easy to tell if the message is getting through. Are they engaged? Or do they appear to be unfocused in what you're saying?
If you have any doubts, ask the person you're speaking with to summarize what you've said. If you're the one is receiving information, it's always helpful to summarize what has been said to you.
Also, don't think that others can read your mind. And be sure to let others know if you think they are expecting you to read theirs. Two very dangerous phrases are "I assumed" and "I was under the impression." It's always helpful to put it in writing and get it in writing.
Clear communication on all sides is jey to the success of everyone, and is appreciated and valued by all.
